Club Car has formed a UTV Technical Support Team program that is dedicated exclusively to rental customers. The team provides a number of services including:
- Serving as a liaison between customers and engineering, product development, aftermarket and other divisions of the company.
- Providing regional and on-site classroom and hands-on training for mechanics, who work with actual Club Car vehicles on their sites.
- Troubleshooting issues for customers remotely and on site.
- Speeding parts delivery.
- Serving as a single point of contact for Club Car.
In addition, Club Car is positioning dedicated technicians to serve rental customers in specific markets. Learn more: Pressreleaserocket.com
Comment: Club Car is continuing their concerted effort to target commercial vehicle markets for sales growth. They have rolled out new vehicles as well as new services such as this support program to improve their market share. Earlier this year they launched a fleet management program.