Textron Specialized Vehicles Recalls 20,000 Vehicles

Gas-powered Cushman Shuttle models from Textron Specialized Vehicles
Gas-powered Cushman Shuttle models that seat 2, 4, 6 or 8 passengers are part of the recall.

Textron Specialized Vehicles recently recalled over 20,000 gas-powered E-Z-GO, Cushman and Tracker brand off-road vehicles. An improperly secured generator wire can potentially lead to a fire. Recalled models include the E-Z-GO Express S4-Gas, Express L6-Gas, Tracker LX4-Gas, Tracker LX6-Gas and gas powered Cushman Shuttle models 2, 4, 6 and 8 sold between November 2018 and October 2019. Vehicle owners should immediately stop using the vehicles and contact Textron Specialized Vehicles for a free repair. The following recall information is from the Consumer Product Safety Commission. SVR maintains an ongoing list of small, task-oriented vehicle recalls.

Textron Specialized Vehicle Recall Information

Name of product: Gas-powered E-Z-GO, Cushman and Tracker brand off-road vehicles

Hazard: The starter generator wire can be improperly secured, allowing it to come into contact with the vehicle’s exhaust, posing a fire hazard.

Remedy: Repair

Recall date: February 13, 2020

Units: About 20,573

Consumer Contact: Textron Specialized Vehicles toll-free at 888-525-6040 between 8 a.m. and 5 p.m. ET Monday through Friday, email at jcook03@textron.com or online (for E-Z-Go) at https://ezgo.txtsv.com, click on Owners, then Recall Information, (for Cushman) at https://cushman.txtsv.com, click on Owners, then Recall Information, and (for Tracker) at www.trackeroffroad.com and click on Recalls at the bottom of the page.

Textron Specialized Vehicle Recall Details

Description: This recall involves gas-powered E-Z-GO, Cushman and Tracker brand off-road vehicles manufactured from November 2018 through June 2019 with certain non-sequential serial numbers ranging from 3377720 to 3440924.  The serial number is located on the kick panel below the driver side seat. 

Remedy: Consumers should immediately stop using the recalled off-road vehicles and contact Textron Specialized Vehicles for a free repair.  Textron Specialized Vehicles is contacting all known purchasers directly.

Incidents/Injuries: Textron Specialized Vehicles has received 13 reports of melted and/or burned wires and electrical components and loss of vehicle function in some cases, including one report of fire.  No injuries have been reported.

Sold At: E-Z-GO, Cushman and Tracker off road dealerships nationwide from November 2018 through October 2019 for between $6,300 and $13,400.

Manufacturer(s): Textron Specialized Vehicles, of Augusta, Ga

Manufactured In: United States

Recall number: 20-073

SVR’s Take

This is a large recall representing basically a year’s worth of vehicle sales for these models. Luckily nobody reported being injured. The STOV market in general continues to experience a significant amount of recalls relative to total market sales. SVR’s latest market study showed that recalls accounted for anywhere from 11% to 47% of vehicles sold in North America. Even excluding the very large Polaris recalls during those years, the percentages remained high for the rest of the market. Marc Cesare, Smallvehicleresource.com

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