Polaris has once again had to issue a major recall of over 100,000 side-by-sides. The recall involves approximately 107,000 model year 2014 to 2018 RZR XP 1000 and RZR XP 4 1000 vehicles. The exhaust silence can fatigue and crack leading to too much heat for the heat shield to manage which in turn lead to components melting or fire. Consumers should immediately stop riding the affected vehicles and contact a Polaris dealer for a free repair. The following recall information is from the Consumer Product Safety Commission.
Name of product: Model Year 2014-2018 Polaris RZR XP 1000
Hazard: If the exhaust silencer fatigues and cracks, the heat shield may not manage heat, which may lead to melting of nearby components or fire.
Recall date: April 2, 2018
Units: About 107,000
This recall involves Model Year 2014-18 Polaris RZR XP 1000 recreational off-highway vehicles (ROVs). The ROVs have “POLARIS” stamped on the front and back grilles, and “Polaris,” “RZR,” “1000,” & “XP” stickers on the side panels. The Vehicle Identification Number (VIN) can be found on the right rear frame of the vehicle, to the rear of the engine. See CPSC.gov for specific model numbers.
Consumers should immediately stop riding the affected vehicles and contact a Polaris dealer for a free repair.
Incidents/Injuries: Polaris has received 30 reports of cracked exhaust silencers, including 3 reports of fire. No injuries have been reported.
Sold At: Polaris dealers nationwide since December 2013.
Manufacturer(s): Polaris Industries, Inc., of Minn.
Importer(s): Polaris Industries, Inc., of Minn.
Distributor(s): Polaris Industries, Inc., of Minn.
Manufactured In: United States and Mexico
Recall number: 18-133
Consumer Contact: Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” at the bottom of the page for more information. In addition, check your vehicle identification number (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls. Polaris is contacting all known affected consumers directly.
SVR’s Take: This is yet another massive recall for Polaris. The company was just starting to rebound from the previous rounds of RZR and Ranger recalls. Some of these models pre-date the company’s efforts to implement a new quality system and add personnel to address issues while others are from after that effort. It appears that either the silencer component was either poorly made or not designed robustly enough to perform the task. In some ways this recall may be worse the prior ones since the management has taken steps to remedy the quality issues but they yet again have a large recall. The Polaris brand will likely take a hit from this. Occasionally the company provides some brand metrics in their presentations to analysts and it will be interesting to hear what the management says about the recall in the next earnings call.